Intern/ Executive - Sales Administration - Cargills Ceylon Kelaniya

About the job

At Cargills, we are not just a Company; we are a cornerstone of Sri Lanka's vibrant economy. With a heritage spanning over 180 years, we have continuously evolved to become a leading force in multiple industries, including Retail, FMCG, Restaurants, Financial Services, Agribusiness, Cinemas, Hospitality, and Real Estate. Built on a strong foundation of values and ethics, we have spread our reach across Sri Lanka, with investments and operations that touch the lives of millions of consumers, farmers, and entrepreneurs on a daily basis. We are committed to leveraging technology to enhance operational excellence, create sustainable markets, and foster employment opportunities, all whilst actively engaging in initiatives that uplift communities and protect the environment to build a brighter future for all.

Unlock your potential as an Intern/ Executive - Sales Support/Administration.

Job Role:

• Oversee sales admin team to ensure accurate and timely order processing and fulfilment
• Coordinate stock availability with manufacturing/planning teams and monitor inventory levels.
• Manage return processes, credit control, billing, collections, and order documentation
• Ensure Sales Force Automation (SFA), CRM, or ERP systems are updated and function efficiently
• Prepare and present sales performance reports, forecasts, and key performance indicators to management
• Analyze sales data to identify trends, opportunities, and performance issues; provide insights for continuous improvement
• Monitor and analyze returns, stock-outs, delivery issues, and other operational bottlenecks.
• Identify and implement improvements in sales administration processes, enhancing accuracy and efficiency
• Maintain and enforce standard operating procedures (SOPs) and ensure compliance.
• Liaise with manufacturing, logistics, finance, and legal teams to align operations and resolve issues
• Support CRM and customer experience initiatives in partnership with marketing and sales leaders.
• Participate in the development of team members, address performance and training needs.
• Liaise with distributors in managing their operational and finance requirements (Preparation of bank guarantee letters, managing distributor communications, credit extensions, etc.)
• Coordinating with the finance team to process sales team expenses, incentives and other benefits
• Ad hoc report preparation.
• Any other projects or tasks as requested by the Management.

Candidate Requirements:

• Anyone passionate about Sri Lanka, you're committed to making a positive impact for our Country and its people.
• Completed a Bachelor's Degree or a final year, final semester undergraduate.
• A professional qualification from SLIM/CIM, a higher national diploma from a recognized/ related institution is preferred.
• Prior internships, 2 years' experience in sales operations, admin support, or related functions, or
• Related 5 years of relevant experience and a Higher National Diploma.
• Good communication skills in English and Sinhala.
• Analytical mindset and data interpretation skills
• Proficiency in Microsoft Office & MS 365.
• Convincing and negotiation skills
• Excellent coordination, negotiation and organizational skills.
• Should be willing to work from Kelaniya.
• Embody our Values: Customer Centric, Accountable, Respect, Green, Innovative, Love, Lead & Serve the Nation.