Head of Information Systems - Citizens Development Business Finance Colombo 10

About the job

Job Purpose

The Head of Information Systems (IS) will lead the Company’s IS function, driving the implementation, management and optimization of core banking and enterprise systems in alignment with the Company’s digital and operational strategy. This role requires strong leadership in system implementation, vendor management and oversight of a small in-house development team.

Key Responsibilities:

• Lead the Information Systems function, aligning technology initiatives with business and digital strategy
• Oversee Core Banking System (CBS) operations, upgrades and rollouts ensuring performance, stability and compliance
• Manage end-to-end system implementations including digital platforms, middleware and support systems
• Supervise the in-house development team, focusing on system enhancements, automation and integrations
• Collaborate with cross-functional teams (e.g., Operations, Risk, Compliance) to deliver scalable solutions
• Ensure effective change management, UAT, and post-deployment support for all IT system initiatives
• Handle vendor relationships and SLAs, including licensing, support and escalations
• Maintain regulatory and cybersecurity compliance and adhere to internal IT governance
• Drive system documentation, standardization and ongoing process improvements
• Support IT budgeting, planning and high-level technology decision-making

Qualifications, Experience and Competencies:

• Bachelor’s degree in Computer Science, Information Technology or related field
• (Master’s degree or MBA is an added advantage)
• Minimum 8–10 years of progressive experience in IT with at least 3 years in a leadership role
• Proven track record in core banking system (CBS) implementation, management and upgrades
• Strong understanding of enterprise systems architecture, databases, middleware and API integrations
• Experience managing or collaborating with in-house development teams
• Exposure to system audits, regulatory compliance, DR/BCP and IT risk frameworks
• Excellent leadership, project management, vendor management and communication 

      skills

• Ability to manage multiple projects, prioritize tasks and deliver under tight timelines

Preferred Systems/Platforms Exposure:

• Core Banking Systems (e.g., Finacle, T24, Intellect, etc.)
• Middleware/API Gateway technologies
• Business Process Automation Tools
• MIS/Reporting platforms
• Ticketing and change management systems

If you are a motivated and experienced professional committed to making an impact, do apply to join our team and drive innovation and excellence in our Information Systems function.