Call Center Representative - Hatton National Bank Colombo

Posted August 12, 2024 by Hatton National Bank

Closing Date : September 11, 2024

About the job


Job role : A call centre agent provides customer support by handling inbound and outbound calls, addressing and resolving inquiries, and offering product or service information. They ensure customer satisfaction and efficient solutions while maintaining detailed records of interactions.


Requirements:

-Ordinary Level (Local/London) with minimum 5 Credit passes including Mathematics and English
-Advanced Level (Local/London) with minimum 3 simple passes 
-Willingness to work on a shift basis including night shifts to support the 24/7 operation (Transport will be provided for shifts ending after 8.00pm within a radius of 21km from the office)
-Ability to work in weekends and public holidays
-Ability to work under pressure
-Computer literacy and proficiency in data entry operations
-Must be a team player with a positive attitude
-Should be energetic and enthusiastic with willingness to learn


HNB is an equal opportunity employer. Selections will be strictly on merit.

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

கவனமாக இருக்க வேண்டும் : இந்த வேலை மேற்கோள் காட்டப்பட்டுள்ள பக்கத்திற்கு உங்களை திருப்பி விடுவோம். உங்களுக்கான CV, தகவல்களை சம்பந்தப்பட்ட நிறுவனத்திற்கு நாங்கள் அனுப்ப மாட்டோம் என்பதை நினைவில் கொள்ளவும்

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