Data Entry Lead - Virtusa Colombo

Posted November 11, 2025 by Virtusa Pvt Ltd

Closing Date : November 18, 2025

Colombo ,

Full Time

Information & Communication Technology |

Team Leaders |

About the job

Key Responsibilities & Accountabilities:

Supervising and mentoring Enquiry Administrators to ensure adherence to established procedures and standards.
Providing comprehensive training to new Enquiry Administrators, ensuring they understand the Client's specialist insurance offerings and workflow processes.
Monitoring the performance of Enquiry Administrators to ensure productivity and accuracy in submission processing.
Reviewing submissions logged by Enquiry Administrators for accuracy, completeness, and compliance with company guidelines
Conducting regular performance evaluations and providing constructive feedback to Enquiry Administrators.
Collaborating with the Underwriting Support Manager to implement improvements in enquiry logging processes and systems.
Serving as a point of contact for Enquiry Administrators, addressing queries and providing guidance as needed.
Compiling and presenting regular reports to the Underwriting Support Manager on enquiry logging metrics, including turnaround times and accuracy rates.

Skills & Ability:

Leadership and interpersonal skills, with the ability to motivate and inspire team members.
Excellent level of attention to detail, including accurate written and numeracy skills;
Good command of the English language, both spoken and written;
Good communication skills, courtesy and patience.
Problem-solving skills, with the ability to resolve issues efficiently and effectively.

Educational Qualifications:

GCSE or equivalent.

Leadership Attention to detail Fluent in Spoken English Problem Solving

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

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