Director of Rooms - Cinnamon Bentota Beach

Posted October 11, 2025 by Cinnamon Hotels & Resorts

Closing Date : November 10, 2025

Southern Province ,

Full Time

Hospitality & Tourism |

Front Office & Guest Services |

About the job

Director of Rooms - Cinnamon Bentota Beach

We currently have an exciting opportunity for a Director, Rooms, to join Cinnamon Bentota Beach. Cinnamon Hotels & Resorts is Sri Lanka's largest Hotel owner, with a portfolio of 17 Hotels and Resorts in both Sri Lanka and the Maldives. Cinnamon Hotels & Resorts is a member of John Keells Holdings PLC, one of the largest listed conglomerates in Sri Lanka.

About the Role:

Reporting to the Resort Manager, the Director, Rooms will be responsible for the Resort's Front Office, Guest Services, Bell Desk, Housekeeping, Landscaping, Wellness, and Recreation. The role will be responsible for implementing the Rooms division strategy to ensure the Cinnamon brand and service standards and initiatives are achieved in the Rooms division.

Responsibilities:

You will ensure the Rooms operations on the Resort meet the guest satisfaction metrics, colleague satisfaction, and revenue generation, and maximize the department's financial performance.
As a member of the Operational Planning Committee, you will be required to develop and implement Resort-wide strategies that deliver products and services to meet and exceed our guests and colleagues' needs and expectations and provide a return on investment.

Qualifications & Required Skills:

Do you have work-related experience in a similar Director Rooms role in a Resort environment?
Are you aware of the latest trends and service standards in Rooms?
Do you have a passion for consistently driving guest satisfaction?
Experience in a similar role within the hospitality industry

Strong Leadership Strategic Thinking Revenue Analysis Problem Solving

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

கவனமாக இருக்க வேண்டும் : இந்த வேலை மேற்கோள் காட்டப்பட்டுள்ள பக்கத்திற்கு உங்களை திருப்பி விடுவோம். உங்களுக்கான CV, தகவல்களை சம்பந்தப்பட்ட நிறுவனத்திற்கு நாங்கள் அனுப்ப மாட்டோம் என்பதை நினைவில் கொள்ளவும்

Disclaimer : By clicking the button below, you consent for CareerFirst and partners to use automated technology, including pre-recorded messages, cell phones and texts, and email to contact you at the number and email address provided. This includes if the number is currently on any Do Not Call Lists. This consent is not required to make a purchase. We are redirecting you to the employer's career page. Please note that we are not sending your CV to the employer on your behalf. Privacy Policy.