IT Data Governance Lead
Unilever
Colombo

Unilever is currently hiring for Data Governance Lead - IT

Function: Information Technology

Reports to: Head of IT

Scope: Local

Location: Head Office

Terms & Conditions: Full-time

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. With the expansion in scope and depth of our data driven ambition and the increased focus by regulators on data privacy, we need specialist resources who will support markets in driving global and local standards on data collection, privacy related obligations, and establish an authentic source of the consumer and employee data inventory in the market.

If you possess a working knowledge of consumer and employee data governance in a marketing context i.e. Data collection, Consent and Preferences management, Data storage, sharing, Data marketing and Retention, then this role is just for you!

What Will Your Main Responsibilities Be

Drive Standards and Best Practices:
 

• Adapt and customise global data governance and privacy standards for local markets to meet local regulations and local marketing goals.
• Build a clear view of data ownership in the market, which clarifies the roles and responsibilities of Data custodians, Processors, Analysts, Advisors, Users, and Third-party providers.
• Work with regional/global teams (Data Governance, Privacy, IT, ETS, UC) to create repeatable processes and tools which can be leveraged by markets.
• Develop operational and technical procedures, standards and playbooks to the market in partnership with IT and DPO, and provide ongoing support.
   

Develop Privacy And Governance Controls
 

• Determine specific technical controls required to protect data from accidental or deliberate misuse.
• Analyse and evaluate new data processing activities from a privacy and data optimisation perspective.
• Work with local data leaders to frame and shape a data strategy with specific inputs on governance controls.
• Support markets to overcome challenges and open opportunities to drive data-marketing locally.
• Create/ Approve new/updated data maps and data flows for business functions processing personal data.
• Consider any data localization requirements regarding international transfers of personal data.
• Validates the final elements of the data capture forms and consent, including options to opt out through preference center, in accordance with Unilever policies and local law.
   

Advisory And Ongoing Support
 

• Provide expert technical and procedural advice and solutions to data governance and management challenges.
• Analyse upcoming regulations with global and local privacy teams and legal teams to determine the risk assessed position for compliance.
• Act as a main point of contact for data governance issues to the centralised business, decentralised businesses, and for e-commerce ventures.
   

Ongoing Compliance And Governance Monitoring
 

• Conduct a Data Governance Maturity Assessment regularly and drive markets to meet or maintain a higher level of maturity (minimum of Gold).
• Develop and maintain a maturity status of the markets and produce reports for the Data Governance Working and Steering Group.
• Conduct regular training programmes and workshops with marketers in markets to improve capabilities for collecting and using consumer data.
• Support business owners in completing privacy risk assessments (PRAs) and help determine privacy risks.
• Ensure that all business functions processing personal data are following SOPs and related guidelines.
• Ensure that retention policy is implemented through Unilever systems.
• Ensure the Unilever mechanisms like enterprise consent, Gigiya and brand pages are in line with Unilever policies and local law.
• Ensure that all business functions capturing/using personal data are aware and accountable for their privacy responsibilities (e.g. transparency, access control and security)
• Attend and contribute to local Data Council meetings.
• Support the business to efficiently contain and remediate data breaches.
• Responsible for process excellence in data governance.
   

Data Stewardship And Lifecycle Management
 

• Define and implement data stewardship programs, assigning responsibilities and fostering a culture of data ownership across the organization.
• Implement data lifecycle management processes, including data classification, retention policies, and secure data disposal.
• Deliver training programs to enhance data governance awareness and competency among employees.
   

What You Need To Succeed

Experiences & Qualifications

Candidate Should
 

• Possess a Bachelor's degree in Information Management, Data Science, or a related field. Master's degree would be an added advantage.
• Possess familiarity with ISO/IEC 27001.
• Have 5-6 years of experience in working within digital and data marketing functions, ideally in monitoring and reporting performance, Data Governance and Management roles.
• Have strong understanding of Data Quality, Metadata management, and Data Stewardship principles.
• Have prior experience in implementing Data Governance tools and technologies.
• Have understanding of consumer data and its use in Data Driven Marketing, and the technologies which underpin it.
• Have understanding of the end-to-end Consumer Data Lifecycle: Data Collection, Profiling, Cloud Storage, CRM platforms, and Architecture.
• Possess the technical understanding of Digital platforms (i.e. web, social, mobile).
• Have understanding of privacy issues and data marketing technologies and solutions.
• Possess working knowledge of data protection and privacy and new laws and regulations including the GDPR, e-Privacy Directive, Personal Data Protection Act, etc.
• Possess working knowledge of Data Security and its application within a marketing business.
   

Skills
 

• Analytical skills
• Digital skills
• Data driven business, Data Marketing, Data Governance, Data Privacy governance
   

Leadership
 

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Read our Recruitment Policy here.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.