Care Center Associate
Softlogic Life Insurance PLC

Contract Type: 

Softlogic Life won Asia's Innovation of the year Award  a  the prestigious Asia Insurance Awards Singapore 2015. It's also listed among the Top 25 Best Companies to Work for in Sri Lanka. With an employee base of 1,800 across 80 Branches Island wide, we are a part of one of Sri Lanka's most dynamic conglomerates the "Sohlogic Group". We are also the fastest growing insurance company in the country, driven by  a  very flexible, caring and an open culture with innovation  at  its heart. The Sohlogic Life team which is young and dynamic is our greatest asset.
Care Center Associate - Softlogic Life Insurance PLC

  • Good educational background preferably,3 passes at GCE A/L
  • Possessing excellent communication skills in English/Sinhala is a must  (  spoken & written)
  • Communication skills in Tamil language will be an added advantage
  • Excellent computer literacy ( Word, Excel, PowerPoint)
  • Previous experience in a call center in a reputed organization with more than 2 years experience will be an added advantage
  • Must be a pleasing personality and be able to work independently & in teams
  • Willingness and ability to work on shift basis including weekends as well


  • Handle all incoming/outgoing calls related to life  /  health inquiries
  • Follow up on customer calls whenever necessary & respond to emails
  • Manage and resolve customer complaints
  • Maintain positive relationship with clients and coordinate with other departments all the time

All applications will be treated with confidentiality.
Please e-mail your CV to careers@softlogiclife.lk with names and addresses of two non -related referees mentioning the position applied for in the subject line, within 10 days of this advertisement.
Head of Human Resources,
Softlogic Life Insurance PLC,
No.283, R.A.De Mel Mawatha,
Colombo 03.

Closing Date : 7th Oct 2019

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