Receptionist - Hatton National Bank Colombo

Posted August 5, 2024 by Hatton National Bank

Closing Date : September 4, 2024

Colombo ,

Full Time

Banking - Retail/Branch |

Job Role

To ensure that the highest standards of hospitality and welcome is demonstrated at all times. Responsible for performing clerical tasks within office setting to support daily operations. This also includes addressing visitor questions and needs, and providing an overall welcoming environment.

Responsibilities

• Answering multiple phone lines from various external/ internal constituents in a professional and courteous manner and direct callers to the appropriate associates.

• Greet and welcome guests as soon as they arrive at the office

• Direct visitors to the appropriate person / office • Provide basic and accurate information in-person and via email/phone

• Ensure reception area is tidy and presentable, representing strong brand image

• Receive, sort and distribute daily mail/deliveries

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Qualification

Passed G.C.E O/L examination
Diploma in English will be an added value
A Diploma in Secretarial Practices will be a definite advantage

Competencies

• Excellent communication skills, both written and verbal

• Self-motivated and ability to work independently

• Attention to detail and smart decision-making skills

• Professional appearance and customer-centricity

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks
• Ability to handle tasks with speed and high level of accuracy

Communication Customer Service English

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

கவனமாக இருக்க வேண்டும் : இந்த வேலை மேற்கோள் காட்டப்பட்டுள்ள பக்கத்திற்கு உங்களை திருப்பி விடுவோம். உங்களுக்கான CV, தகவல்களை சம்பந்தப்பட்ட நிறுவனத்திற்கு நாங்கள் அனுப்ப மாட்டோம் என்பதை நினைவில் கொள்ளவும்

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