Learning Management System Administrator - IFS Colombo

About the job

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

CONTENT MANAGEMENT:

-Create/publish/archive online/instructor-led courses, training curricula, and maintains system parameters.
-Ensure content is accessible, accurate, and up to date.
-Actively interacts with other systems teams to help administer the LMS and third-party content, user accounts, while maintaining security roles and access levels.
-Maintain data integrity rules and processes for the LMS, such as course descriptions, course or class changes, and instructors.

USER SUPPORT:

-Provide training and technical support to users who interact with the learning management system. 
-Provide high level of customer service to all users by responding to requests in a timely manner.

Qualifications

MINIMUM QUALIFICATIONS:

-A bachelor’s degree (4 year) or higher in Education, Training, or related technical field.
-Working knowledge and prior experience specifically in Saba Learning Management System (LMS).
-Experience with SCORM, xAPI, and other eLearning standards.
-Education or work-related experience in training or another related field.
-Familiarity with e-learning platforms along with traditional and modern job training methods and techniques.
-Interpersonal communication skills are required to interface with all affected teams, personnel, and vendors.
-An organized and detail-oriented self-starter with a strong work ethic.
-Ability to work self-sufficiently given direction and resources.
-Ability to think critically, solve problems independently and exercise excellent judgment and common sense.
-Intermediate computer skills (Proficiency in MS Office Suite to include Word, Excel, PowerPoint and Outlook)