Architect - Global Security Operations - Virtusa Colombo

About the job

Key Responsibilities:

• Supervise SOC and SDS analysts, providing daily guidance, support, and

performance feedback.

• Conduct regular team meetings, coordinate shift schedules, and ensure consistent

24/7 coverage as required.

• Mentor analysts, support professional development, and deliver or coordinate

training plans to foster a culture of excellence, learning, and customer-first thinking.

• Oversee SOC triage & response and service delivery activities to ensure timely and

effective execution.

• Monitor team output for adherence to SLAs, KPIs, and quality standards.
• Act as the first escalation point for complex technical or operational issues within

the team.

Required Qualifications:

• 10+ years industry experience and 3+ years of experience in a SOC, service delivery, or cybersecurity operations

environment.

• 1+ years in a supervisory or team lead role.
• Strong understanding of security operations, incident response, and service delivery

processes.

• Experience with SIEM, SOAR, EDR/XDR, and related security tools.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Bachelor's degree in Cybersecurity, Computer Science, or related field (or

equivalent experience).

• Relevant certifications (e.g., CISSP, CISM, GCIA, GCIH, ITIL).
• Experience in a Managed Security Service Provider (MSSP) environment.
• Familiarity with cloud security monitoring and compliance frameworks (e.g., NIST,

ISO 27001).