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Technical Support Engineer
OrangeHRM
Colombo

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Contract Type: 
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Technical Support Engineer at OrangeHRM

 

Applications are invited for all candidates to fill the Technical Support Engineer Job Opening at OrangeHRM

Closing Date : 06/01/2022

 

If you are a Technical Support Engineer who is looking for an advancement in your career, passionate about the latest SaaS technologies, be a part of the exciting team in Sri Lanka.
Overview
We don't follow a script; each day there is a new opportunity to solve a problem, automate a task, or kickoff a new project. You will be exposed to a wide variety of technologies, which fosters multiple opportunities for growth within and across our firm. You will engage with and directly support our clients across the world.
 
Primary Duties and Responsibilities

  • Troubleshooting, identifying, researching and resolving complex application and platform issues
  • Provide product related technical and business solutions for client problems
  • Prepared to work on the day or the night shift based on the defined Roster
  • Upgrade and maintain systems in production servers
  • Collaborate with other teams to ensure provided services are efficient, effective, maintainable and sustainable
  • Build mutually beneficial, sustaining client relationships

 
Competencies and Skills

  • Knowledge in web servers such as Apache, Nginx & IIS
  • Knowledge in MariaDB, MySQL and RDBMS
  • Experienced in Linux.
  • Knowledge in Shell scripting
  • Excellent written and verbal communication skills in English
  • Knowledge in Object Oriented Programming will be an added advantage
  • Proficiency in Spanish would be an added advantage

 
Education & Experience

  • Bachelor's degree in computer science or any other equivalent qualification
  • 1-2 years of experience in technical support or application support role
  • Experience in support for foreign clients would be an added advantage

 
Remuneration & Benefits

  • Attractive salary package par with the Industry standard

 

Apply now : https://bit.ly/3lJFIvv

Contact Employer

If you are interested in this job, feel free to submit your info to the employer.

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