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Senior Software Engineer - Customer Success Team (Integration)
WSO2
Colombo

Location: 
Contract Type: 

Applications are invited for all candidates to fill the Senior Software Engineer - Customer Success Team (Integration) Job Opening at WSO2
Closing Date : 27/05/2021
Responsibilities and Duties
 

  • Exhibit natural curiosity, an analytical mind, and willingness to explore the unknown
  • Have an affinity for new challenges, a self-starting attitude, and be able to work with a global team
  • Take ownership of complex technical problems and drive them to resolution, individually, as well as work effectively through escalations with the engineering team
  • Take ownership of a set of customers and be their champion within WSO2 to ensure customer success
  • Possess an amiable personality, excellent communication and interpersonal skills, including sensitivity to the local cultures of WSO2’s global customer base
  • Bring in new ideas on how to improve product and overall technical designs
  • Successfully contribute to technical and non-technical discussions on email and in-person
  • Provide technical leadership to a small team, delegate, and follow-up on work assigned
  • Mentor junior members in the customer success team on best practices and processes
  • Engage with extended teams such as engineering, pre-sales, marketing, and sales on product and customer-related activities
  • Deliver technical consultancy and training on WSO2 technologies and products for our customers around the globe (on-site and off-site)
  • Maintain flexible working hours depending on the dynamic needs of customers

 
Qualifications and Skills
 
 
 

  • Bachelor's degree in Computer Science/ Engineering
  • Minimum 3 years of industry experience
  • Strong analytical and troubleshooting skills
  • Development skill in Java language or C/C++ languages or other comparable programming languages
  • Experience in and knowledge of enterprise technologies are an added advantage - for e.g. microservices, enterprise integration, API management, identity and access management
  • Experience and knowledge on containerized deployments, CI/CD technologies are an added advantage
  • Prior work experience in a similar capacity would be an added benefit

APPLY NOW : https://bit.ly/3gL9MVG

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