Premier Relationship Manager
HSBC Bank
Colombo

Premier Relationship Manager at HSBC Bank

Applications are invited for all candidates to fill the Premier Relationship Manager Job Opening at HSBC Bank

Closing Date : 11/05/2022

In this role, you will:

• Manage a portfolio in excess of 400 Premier customer relationships and ensure continuous growth
• Ensure higher wallet share with HSBC and maintain the required cross sell ratio
• Actively bring in new customers and maintain a profitable portfolio
• To ensure that the Global Premier Brand and its promises are delivered at all times
• Knowledge on compliance and controls to safeguard the bank from potential loss
• Cross sell banks personal banking products and services including insurance and wealth products
• Self-motivated to ensure that the service standards expected for Premier customers are maintained on a consistent basis
• Develop a deep understanding of clients financial needs, objectives and risk appetite to offer innovative wealth management solutions
• An extensive knowledge of financial planning and defining customer needs
• A full understanding of the Premier Proposition including Global Service Standards and Premier International.

To be successful in the role, you should meet the following requirements:

• Excellent relationship management skills
• Strong communication skills to effectively get the message across to customers
• Customer driven with a strong focus on quality of service
• A clear understanding of how value is created within the Premier segment, both for customers and the bank
• Ability to develop and retain the extensive knowledge including financial planning knowledge required to provide a world class relationship management service to the bank’s most valuable personal customers
• Be able to work independently and under pressure, be organised and pay attention to detail
• Build respect through fostering honest two-way communication
• Lead by example and ensure discipline/professionalism at all time
• Be sincere and take responsibility for your actions
• Have a positive 'can do' attitude in accomplishing all tasks and goals set

Apply now: https://bit.ly/3JMoSoJ