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Patient Booking Agent at Voigue
Applications are invited for all candidates to fill the Patient Booking Agent Job Opening at Voigue
Closing Date : 30/05/2022
Job description
An exciting opportunity awaits for an experienced Patient Bookings Agent to work with a multinational company.
Voigue is an established organization that handles various operations of leading businesses
What we are looking for:
- Fluency in English
- Excellent communicational skills
- Enthusiasm to learn and adapt to new technologies
- Strong IT skills
- Attention to details
- 1-2 years experience in in Healthcare Industry
- The ability to multitask is a must
- Ability to work in a fast-paced environment
Your Responsibilities:
- Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately.
- Update and work with EMR
- Make walk-in appointments.
- Schedule appointments via phone, or via electronic correspondence.
- Manage electronic worklists.
- Verify and update patient demographics.
- Verify visit account and insurance information and transfer to Registration if updates are needed.
- Communicate in a manner consistent with positive patient relations.
- Provide helpful assistance in anticipating and responding to the needs of all patients and family members.
- Collaborate with customers in planning and decision-making to result in optimal solutions.
- Remain calm under pressure and effectively deal with difficult people.
- Independently recognize, interpret, and evaluate situations and their level of urgency.
What's in it for you?
- An attractive remuneration package
- Learning and career development opportunities
- Comprehensive Training sessions
- Ability to work from home
Working hours: Australian business hours
Remuneration-55k-60k + allowance
Employment type
Full-time
Apply now : https://bit.ly/37XXGXn
