Lead- Customer Quality Experience
Dialog Axiata
Colombo

Lead- Customer Quality Experience at Dialog Axiata

Applications are invited for all candidates to fill the Lead- Customer Quality Experience Job Opening at Dialog Axiata

Closing Date : 18/05/2022

 
The Job

• Implement strategies for team to manage the software development process for potentially identified products and service.
• Ensure teams have formulated proper validations to ensure the proper documentation is done in accordance with industry standards and provide necessary guidelines to be followed by third party developers
• Prioritize budget and allocate projects, products and resources in line with the business priority
• Direct teams to deliver required feature/functionality/quality with proper guidelines to assure the overall quality of the products and is sustained as planned
• Ensure teams are enforcing procedures and frameworks to run the operational systems smoothly with a minimum service impact
• Promote the use of innovative technologies that will provide benefits to the organization. Lad the introduction of new technologies, web, backend and dev-ops.
• Responsible that teams will develop bug fixes and patches as and when required to maintain a resilient network services with proper version release managements.
• Lead the team to provide required operational support to respective teams for internally developed products and extend support to get technical assistance for products
• Ensure teams are enforcing procedures and frameworks to run the operational systems smoothly with a minimum service impact.
• Leading, motivating and directing the staff to deliver targets of entire portfolio while conducting periodic review of their performance and development needs

 
The Person

• Bachelor’s Degree in Engineering in Electronics & Telecommunication /Computer Science /Electrical /IT or any other similar qualification
• Master’s degree in engineering will be an added advantage
• 2+ Years work experience in Telecommunications (Minimum 1 year in Software Development)

Apply now : https://bit.ly/3k1vLbi