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Lead- Customer Quality Experience at Dialog Axiata
Applications are invited for all candidates to fill the Lead- Customer Quality Experience Job Opening at Dialog Axiata
Closing Date : 18/05/2022
The Job
- Implement strategies for team to manage the software development process for potentially identified products and service.
- Ensure teams have formulated proper validations to ensure the proper documentation is done in accordance with industry standards and provide necessary guidelines to be followed by third party developers
- Prioritize budget and allocate projects, products and resources in line with the business priority
- Direct teams to deliver required feature/functionality/quality with proper guidelines to assure the overall quality of the products and is sustained as planned
- Ensure teams are enforcing procedures and frameworks to run the operational systems smoothly with a minimum service impact
- Promote the use of innovative technologies that will provide benefits to the organization. Lad the introduction of new technologies, web, backend and dev-ops.
- Responsible that teams will develop bug fixes and patches as and when required to maintain a resilient network services with proper version release managements.
- Lead the team to provide required operational support to respective teams for internally developed products and extend support to get technical assistance for products
- Ensure teams are enforcing procedures and frameworks to run the operational systems smoothly with a minimum service impact.
- Leading, motivating and directing the staff to deliver targets of entire portfolio while conducting periodic review of their performance and development needs
The Person
- Bachelor’s Degree in Engineering in Electronics & Telecommunication /Computer Science /Electrical /IT or any other similar qualification
- Master’s degree in engineering will be an added advantage
- 2+ Years work experience in Telecommunications (Minimum 1 year in Software Development)
Apply now : https://bit.ly/3k1vLbi