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IT Help Desk - Executive at Daraz
Applications are invited for all candidates to fill the IT Help Desk - Executive Job Opening at Daraz
Closing Date : 31/12/2021
JOB ROLE
- Work and adhere to strict SLA’s when handling helpdesk tickets.
- Be resourceful and a quick-thinker in order to troubleshoot Latest and critical technical issues as they arise.
- Deploy, configure, and support operating systems on desktops, laptops and mobile devices.
- Provide excellent end user service and experience.
- Any other work as requested by the Management.
JOB REQUIREMENTS
- Higher National Diploma / Bachelors in Computer Science/ Computer Hardware/Networking or other equivalent professional qualification such as CCNA.
- Minimum one-year experience in a similar capacity.
- Knowledge of retail E – Commerce ecosystem in Sri Lanka.
- General knowledge of computers.
- Excellent skills in keeping track record
- Good communication skills in English.
- Ability to work and make decisions under a pressurized environment.
- Ability to work independently under minimal supervision.
- Awareness on how to prioritize tasks, stakeholders and time.
- Willingness to undertake any IT related tasks/projects given outside of the current if needed.
- Willingness to work on a roster/ after office hours or during weekends if needed.
- Live the Daraz values: Continuously Innovate, Generosity of Spirit, on our Promise & Make it Personal.
Apply now : https://bit.ly/3d6eLNH
