Intern - Operations Center at Wiley
Applications are invited for all candidates to fill the Intern - Operations Center Job Opening at Wiley
Closing Date : 31/12/2021
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.
How you will make an impact:
- Proactive and Reactive monitoring 1500+ applications & assistance escalation and troubleshooting
- Participate in Major incident discussions with support teams, incident management teams leveraging support where possible on tasks.
- Take part in innovation and development of Automation software / In house tools to support the operations and reduce the workload.
- Learn advance and research new technological opportunities.
What we look for:
- An undergraduate from a recognized university reading for a degree in Computer Science, Software Engineering, IT, or any other related discipline
- Willingness to work in a 24x7 roster based working environment
- Self-paced or hands-on Windows / Linux Server environments such as basic installing, basic commands, basic capabilities.
- Self-paced or hands-on experience in Virtualization (VirtualBox, ESXi, EC2)
- Knowledge in Linux / Unix and basic scripting with bash, Perl, or python
- Knowledge of OOP concepts
- Knowledge in basic networking
- Knowledge of database concepts and SQL statement generation
- Excellent communication skills along with problem-solving skills
- Basic understanding in cloud-based environments such as AWS, Azure, and Google Cloud
- Knowledge in languages such as PHP, Node, Java will be an added advantage
Learnings and Outcomes:
- Expertise in working in a multinational organization environment
- Hands-on understanding of ITIL related processes
- Hand on expertise in Setting up servers and services
- Proactive and Reactive Monitoring of Applications Systems and Infrastructure
- Developing focused highly effective automation/tools set
- Improve on communication skills, Understanding the dynamics of working in a team
- Reading understanding and writing technical documentation
About Wiley:
Enabling Discovery, Powering Education, Shaping Workforces.
We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.
Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.
Please attach your CV in order to be considered for this role.
Apply now : https://bit.ly/3I6fGvZ