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Information Technology Executive vacancies at Fortude
Applications are invited for all candidates to fill the Information Technology Executive Job Opening at Fortude
Closing Date : 24/04/2021
Main duties/responsibilities
- Assist with troubleshooting computer hardware and software issues
- Assist with cloning, software installations, and software configurations
- Set up computer workstations
- Set up teleconference and video conference meetings
- Request desk phone service activations and mobile phone configurations
- Support end users via email, instant messaging, phone, or in-person
- Ensure service requests are opened, resolved, documented, and closed on time in the service desk application
- Work on other similar duties assigned by the supervisor
Experience
- Experience resolving laptop and desktop hardware and software issues
- Proficiency in Windows 7/10, Microsoft Office 365, Adobe products, and other popular applications is preferred
- Knowledge of networking, telephony, tele and video conferencing, smartphone hardware and software (iOS, Android), and mobile phone servicing
- Knowledge of service desk ticketing systems would be an advantage
Behavioral competencies
- Communication
- Client orientation
- Teamwork & collaboration
- Results & execution orientation
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