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Information Technology Executive
Fortude
Colombo

Location: 
Contract Type: 

Information Technology Executive vacancies at Fortude
 
Applications are invited for all candidates to fill the Information Technology Executive Job Opening at Fortude
Closing Date : 24/04/2021
Main duties/responsibilities

  • Assist with troubleshooting computer hardware and software issues
  • Assist with cloning, software installations, and software configurations
  • Set up computer workstations
  • Set up teleconference and video conference meetings
  • Request desk phone service activations and mobile phone configurations
  • Support end users via email, instant messaging, phone, or in-person
  • Ensure service requests are opened, resolved, documented, and closed on time in the service desk application
  • Work on other similar duties assigned by the supervisor

 
Experience

  • Experience resolving laptop and desktop hardware and software issues
  • Proficiency in Windows 7/10, Microsoft Office 365, Adobe products, and other popular applications is preferred
  • Knowledge of networking, telephony, tele and video conferencing, smartphone hardware and software (iOS, Android), and mobile phone servicing
  • Knowledge of service desk ticketing systems would be an advantage

 
Behavioral competencies

  • Communication
  • Client orientation
  • Teamwork & collaboration
  • Results & execution orientation

 
APPLY : https://bit.ly/3f7caW6
 

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