HR-Business Systems Support
Sysco LABS Sri Lanka
Colombo

The eligible candidates are encouraged to apply for the position of Business Systems Support - HR at ​Sysco LABS Sri Lanka.
 
The Role:

• Production support: Provides support for various HR systems and integrations, troubleshoots any system issues and ensures appropriate parties are involved to resolve those issues.
• Functional Support: Leads and supports HR regarding enhancements, inquiries, errors and data issues. Assists team members and system users with issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions.
• Process improvement: Provides advice and options on the best way to automate processes in the system.
• Advanced reporting: Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team (business and/or BT) with report writing guidance, instructions or documentation. Ensures accuracy of data through routine data audits and validation.
• Manage system updates: Responsible for evaluating system upgrades and modifications, including identifying requirements, configuration, testing, deployment and communication.
• Troubleshoots BT HR related Workday support tickets via Service Now.

 
The Profile:

• A Bachelor’s degree in Information Technology, Human Resources or a related field.
• A minimum of three years of technical and operational knowledge of HRIS systems and applications.
• Experience with configuration, implementation and support on HRIS systems.
• Experience with Global Workday Implementation and Support would be an added advantage.
• Superior written and verbal communication skills.
• Ability to communicate in user-friendly, non-technical terms, sound ideas and solutions to end-users on HR systems related questions, tasks, projects and reports.
• Ability to work with multiple business and BT teams to accomplish common end goals.

Closing Date- 01/03/2020
Apply- Apply via LinkedIn