Head of Employee Relations
Standard Chartered Bank

Contract Type: 

Head of Employee Relations at Standard Chartered Bank 


Applications are invited for all candidates to fill the Head of Employee Relations Job Opening at Standard Chartered Bank 

Closing Date : 29/10/2021


About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • Shape country behaviours and culture by fostering a fair, inclusive and high-performing culture that mitigates people management risk to the Bank.
  • Take end to end ownership of delivering ER products in Sri Lanka and any other assigned countries.
  • Provide ER leadership to deliver fair treatment for Bank colleagues by:
    • Serving as a trusted COE and advisor
    • Promoting the Bank's valued behaviors through proactive initiatives for colleagues
    • Driving global and regional consistency using ER best practices, policies and standards that recognize and support a locally diverse footprint
    • Acting as an effective bridge between the Bank and its represented employee bodies
    • Enabling a #simplerfasterbetter employee experience
  • Steward the relationship between Bank and employees within the Group ER, Fair Accountability and Conduct framework including providing leadership for the ER, Fair Accountability and Conduct product suite (e.g. disciplinary management, grievance management, performance improvement, redundancy management).
  • Act as a key external stakeholder in Bank relationships with employee representative bodies, legal firms and local labour ministries (as relevant).
  • Act as an assigned SME and strategic partner to Country HOHR and ERLT delegate.


  • In partnership with ER leadership team and country HR team ensure ER processes conducted in country support the Bank's Conduct agenda, reinforce the ER Product and align with the Bank's valued behaviours.
  • Oversee and streamline country processes for managing ER matters/administration in support of the ER Mission and Vision and Group HR Agenda.


  • Be aware of and understand the regulatory frameworks in which the Group operates and the regulatory requirements and expectations relevant to the role.
  • Provide guidance on ER related regulatory issues.
  • Be accountable for the need and application of local ER related controls including any required testing (with limited exceptions).
  • Ensure policy requirements, including updates as appropriate, are submitted to the HR Obligations Register.
  • Collaborate with risk partners (e.g. Legal, Compliance) for advice and interpretation of local laws and regulations in the application of ER standards, processes and procedures
  • Where applicable, act as the primary owner for communicating with local labour ministries on Employee Relations matters, and HR related policies and procedures.
  • Ensure that the ER-related Policies, Standards, Procedures and Department Operation Instructions (DOIs) are up to date and in line with relevant local laws and best practice.
  • Develop and manage the Bank's relationships with employee representative bodies (Trade Unions, Works Councils, Employee Councils, etc) in order to support employee engagement, business performance and the Bank's broader social responsibility priorities.
  • Ensure appropriate collective agreements are implemented where appropriate and that negotiations are concluded effectively.
  • Oversee or directly manage collective disputes, diffuse business disruptions and ensure that appropriate business contingency plans are in place.
  • Undertake collective consultation as required (e.g. collective redundancies, outsourcing, M&A, etc).

Risk Management

  • Oversee and manage ER-related employee risk across the countries.
  • Provide commentary re ER MI and escalate ER risks based on trends or any new findings/issues.
  • Understand current local employment and other ER related legislation (e.g. discrimination)/best practice and be able to anticipate implications for the Bank.
  • Work with HR Legal and external counsel re data disclosure requests, litigation cases and preparation for/ appearance at any applicable formal jurisdiction
  • Identify, assess, and monitor regional and country ER process risks in line with overall operational risk management framework.
  • Create and implement suitable actions to mitigate identified risks.
  • Understand current local employment and discrimination law in local and international jurisdictions, together with employee trends to anticipate and minimise employee related risks.
  • Oversight and management of any relevant country Policy and process dispensations.
  • Collaborate with ER colleagues from other countries in highly sensitive/complex disciplinary and grievance cases (as assigned) that create significant risk to the Bank.

Key Stakeholders

  • Country Management Team
  • ERLT, other country ER heads, ER Ops
  • Country Head HR, Sri Lanka
  • Country HR team
  • HR Legal
  • Compliance
  • SIS
  • Regional/Country PRB (Performance, Reward and Benefits)

External Relationships

  • Employee Representative Bodies / Unions
  • Employment/Labour government departments
  • Law Firms
  • Labour Ministries
  • Employer Associations
  • ER Forums
  • Outplacement Vendor

Our Ideal Candidate

  • Matured HR/ ER professional or Employment Lawyer with at least 8 - 10 years of relevant experience
  • Strong knowledge of the local legislative and regulatory landscape
  • Experience in managing engagement with employee representative bodies e.g. unions, works councils

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.


Apply now : https://bit.ly/39SsBSq

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