eCommerce Chargeback Analyst at Wiley
Applications are invited for all candidates to fill the eCommerce Chargeback Analyst Job Opening at Wiley
Closing Date : 28/01/2022
The primary role of the entry-level analyst is to assist the fraud team with daily chargeback monitoring, case investigations, and reporting. The role requires strong written and verbal communication skills decision-making skills and the ability to document and organize case records.
How you will make an impact:
- eCommerce chargeback case management.
- Monitor, investigate, and respond to payment dispute inquiries received from the merchant banks.
- Chargeback reporting
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Prepare chargeback reports for internal monitoring and tracking.
We are looking for people who:
- Minimum 1 year’s work experience
- Credit Card Payments
- Attention to detail
- Microsoft Office (EXCEL)
- Time management
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Fluent in English
Desirable:
- Undergraduate
- Chargeback Disputes
- Analytical thinking
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Data analytics
About Wiley:
We are in one of the most dynamic periods in our history as technology, globalism, and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their careers. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company’s headquarters are in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.
Apply now : https://bit.ly/3FE0yUO
