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Customer Service Agent
Axinom
Colombo

Location: 
Contract Type: 

Applications are invited for all candidates to fill the Customer Service Agent Job Opening at Axinom 

Job description

  • Acquire depth knowledge about Axinom products, platforms and solutions
  • Engage with website visitors by guiding them through the product portfolio and running tailored presentations for them
  • Provide guidance about Axinom products or service requests
  • Work very closely with other departments to provide the best customer service
  • Work in a 24 x 7 environment

Skill requirements

  • Fluent in English (verbal & written)
  • Good presentation skills, customer communication skills are must
  • You enjoy the contact with customers and work reliably, independently and highly customer-orientated
  • You have an excellent and comprehensive verbal expression
  • You like working in an international team and appreciate exchanging ideas and knowledge with colleagues
  • Professional qualifications like SLIM/CIM and in IT are must
  • Previous experience in Media or Transportation industries will be an added qualification
  • IT knowledge in understanding software and how it works
  • Computer skills (Chat, MS Office)

Beneficial skills

  • Higher education in IT/Sales
  • You are proactive, disciplined and positive self-starter and team player with passion to continue to improve
  • Prior experience in software product promotion/pre-sales/demonstrations

Company offers

  • An attractive monthly basic salary and a shift allowance
  • Trainings & professional development
  • Employee benefits for transportation
  • Team events
  • A dynamic & international team
  • A friendly and pleasant working atmosphere in our open space office
  • ... and much more

If you're interested in working in Colombo, Sri Lanka send you application to jobs.LK@axinom.com or apply via LinkedIn!

 

Apply Via Linkedin

 

Closing Date : 30/09/2020
 

Contact Employer

If you are interested in this job, feel free to submit your info to the employer.

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