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Customer Coordinator - Inbound Operations
Softlogic Life Insurance PLC
Colombo

Location: 
Contract Type: 

Applications are invited for all candidates to fill the Customer Coordinator - Inbound Operations Job Vacancy at Softlogic Life Insurance PLC

 

CUSTOMER COORDINATOR - INBOUND OPERATIONS

 

PREREQUISITIES

Good educational background preferably 3 passes at GCE A/L

Possessing execellent communication skills in English/Sinhala is a must (spoken and written)

Communication skiils in Tamil Language will be an added advantage

Execellent computer literacy (Word, Excel, Power Point)

Previous experience in a call centre in a reputed organization with more than 2 years of experience will be an added advantage

 

JOB SCOPE

Handle all incoming/outgoing calls related to life / Health inquries

Follow up on customer calls whenever neccessary and respond to emails

Manage and resolve customer complaints

Maintain positive relationship with client and coordinate with other department all the time

 

All applications will be treated with confidentialy. Please email your CVs to careers@softlogiclife.lk with the name and address of two non-related refrees mentioning the position applied in the subject line, within 10 days of this advertisement

 

Closing Date : 07/12/2019

 

 

 

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