Applications are open for all candidates to fill the Chief Steward Job Vacancy at Shangri-La Hotels and Resorts.
Located on the southern coast of Sri Lanka, Shangri-La's Hambantora Resort & Spa brings unrivaled levels of quality and service to the resplendent island known as ''The Pearl of the Indian Ocean''. The resort is perfectly positioned for both leisure and business guests. Experiences at Shangri-La's Hambantota Resort & Spa are entirely personal and the 300 rooms and suites in the resort are situated in beautiful landscaped tropical gardens, creating a sense of privacy. The extensive range of leisure activities can be custom designed to meet the interests of each guest.
Job Summary
Responsible for the effective and efficient operation of the Stewarding Department including supervision of cleaning processes, stock control and maintenance of health, safety and hygiene in all F&B areas.
Job Responsibilities
Control flow and supply of chinaware / flatware / glassware
Responsible for the planning, organisation and execution of the quarterly inventory count.
Ensures accurate tabulation of all losses / breakage and proposes the purchase of all operating equipment
Responsible for labour cost of the department. Maintain staffing level as per the manning guide, balancing the volume of business, operational needs and managing overtime / casual / contracted labour costs
Actively seek staff feedback and suggestions to improve operations
Controls quality of washing equipment, chinaware, glassware, flatware
Supervises burnishing of silverware / kitchen cleaning / garbage disposal
Assists frontline departments in achieving guest satisfaction by providing them with the necessary support, service and equipment
Assists in the control of F&B divisional expenses by educating outlets on proper chemical usage, equipment handling, breakage costs and safety issues
To provide leadership through good product knowledge, operation awareness and role modelling
Ensures safe working practices by setting safety standards, analysing accident statistics and applying accident prevention measures
Monitors cleanliness and hygiene standards by conducting regular inspection of all areas
Constantly monitors cleanliness standards
Monitors pest control procedures
Essential Requirements
Minimum 3 years’ experience in similar position in a 5-star international hotel chain
Willing to work extended hours when required
A team player, dependent, highly motivated, and able to work independently with a high speed of execution
Strong influencing & communication skills
Basic health and safety control course
Seniority level
Director
Employment type
Contract
Job function
ManagementCustomer Service
Industries
Food & BeveragesRetailHospitality
Closing Date : 30th Sep 2019