Applications are invited for all candidates to fill the Business Analyst (Specialist) Job Post at Dialog Axiata PLC
Business Analyst (Specialist) - Group Information Technology: CRM, Billing and Fulfillment
Analyze IT and Business requirements, facts and environment conditions to come up with practical solutions aligning to architectural objectives.
The Job
Design solution architectures for Billing and Mediation related requirements. Ensure that solutions are scalable/adaptable for changes in requirements/external factors and are optimized to have cost effectiveness, customer satisfaction and maintainability.
Evaluate existing architectures of similar systems and come up with enhancements to cater the demanding needs of operating environments and industry trends.
Evaluate and propose architecture enhancements to enterprise architecture.
Responsible to analyze the issues in complaints to Resolve & come-up with impact analysis to customer subscriptions and charges.
Work with Development and QA teams to ensure defined architecture is implemented properly and does not deviate from architectural goals.
Produce required documentation in solution architecture covering different views of the system.
Analyze user requirements, design and performance requirements to provide Billing, Mediation and Roaming subject matter expertise to all delivery teams.
Evaluate on new tools and frameworks and decide appropriate tools frameworks for Billing / Mediation product development to enhance productivity in delivery.
Incorporate features into the Billing and Mediation roadmap based on CR trends, industry feature trends and BU demands.
The Person
Degree (B. Sc.) in Computer Science / Engineering or equivalent qualification.
Minimum of 3 - 4 years related work experience in a similar capacity.
Strong analytical, communication and presentation skills are required.
Closing Date : 30/12/2019
