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Assistant Manager
London Stock Exchange Group (LSEG)
Colombo

Location: 
Contract Type: 

All eligible candidates are invited to apply for the vacancy of Assistant Manager at London Stock Exchange Group (LSEG).
Key responsibilities

  • Work towards agreed operational Parameters set by the SSC Management as well as the team onshore.
  • Involvement in BAU tasks as required & agreed upon by the HR Shared Services Manager and the client on shore.
  • Manage and oversee HR Systems administration and ensure processes and queries are dealt with in line with agreed SLAs and quality of output is of high standard.
  • Ensure that service levels are met as agreed with the client in the Service Level Agreement.
  • Communicate any service delivery issues, deviations or potential delays in achieving deadlines, to the management and the client and work with the team to ensure continuous improvement is encouraged.
  • Ensure that quality standards are met in the processes of the team.
  • Assign AskHR cases amongst the team and ensure cases are actioned in line with agreed procedures.
  • HR Systems Administration.
  • Levels 1 and 2 HR Systems Helpdesk, both through AskHR and telephone queries.
  • Workday Systems Support, Interface Management and Systems Upgrades.
  • UAT on Sandbox and Production environment.
  • Active Directory and Workday error report validation.
  • Running Weekly Data cleansing report & Monthly JML reconciliation.
  • Maintaining Workday user guides and SOPs.
  • Managing and updating Workday Supervisory organisation.
  • Managing password resets.

Candidate profile / Key skills

  • Prior work Experience in HRIS, Workday, PeopleSoft, SAP or Oracle HR systems
  • Prior experience in Workday is highly desirable. It is mandatory to have experience in HR systems/platforms
  • Knowledge in the MS Office package (Word, Excel, and Project).
  • Strong communication skills in English, both oral and written.
  • Strong skills in running HR reports from HR platforms.
  • Evidence of self-motivation and a proactive approach.
  • Great attention to detail and well organised.
  • Ability to multi task and rise to the challenge of large volumes of work during peak periods of HR activity and the ability to deal with conflicting priorities.
  • Structured approach towards problem solving, assimilates information and identifies the pertinent points quickly

 
Closing Date- 28/02/2020

Apply- Apply via LinkedIn

 

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